334 – Gail McAuliffe – Mass Help Line

Gail McAuliffe is a U.S. Army Veteran. She is the lead for rolling out the Behavioral Health Help Line for Massachusetts. After leaving the military she worked for different organizations before working for the Commonwealth of Massachusetts Department of Veterans Services. After working for the VA she went into the private sector and is now with Beacon Health Options working to roll out the Mass Help Line.

Massachusetts Behavioral Health Line is about getting help to the citizen of the Commonwealth who are in need. Covering a variety of needs, the Behavioral Health Help Line seeks to connect people care and support resources in a way that gets help where it is needed quickly.

We talked about how this was different than other programs in terms of confidentiality, follow-up, and making sure people are getting help. The goal is to make Massachusetts residents aware of the resource that is staffed twenty-four hours a day, seven days a week, all year round.

Thank you for talking with me Gail, I am looking forward to catching up with you as this program is maturing.

Go to www.masshelpline.com to be connected – Help is HERE!

Veterans Administration – Public Service Announcement

View and cancel health care appointments, view claims and appeals status, upload documentation to VA, securely message your doctor, locate VA facilities, retrieve your vaccine records, access the Veterans Crisis Line, and more—right from your phone—with VA’s Health and Benefits mobile app. The app also makes it easy to prove your status as a Veteran so you can take advantage of available retailer discounts. Join nearly 700,000 users in the Veteran community who are accessing their benefits and services, safely and securely, wherever and whenever they need them: https://bit.ly/3O43Yoe

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